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Does iMusician offer video support?
Yes, we do! Our video support ensures you get personalized assistance, helping you resolve issues and get answers quickly. It is available for members on our AMPLIFY+ and AMPLIFY Pro plan.
How it works:
- Send a request: If you need assistance over the phone, let us know by sending a request through our contact form in the app.
- Schedule the call: We’ll provide you with a list of available 20-minute time slots. Choose a time that works for you, or suggest an alternative.
Plan-specific details:
- AMPLIFY Pro members: Enjoy this feature for free.
- AMPLIFY+ members: Phone support is available for a small one-time fee, which ensures you receive dedicated assistance during the call. Once you confirm the call, we’ll add the invoice to your account.
Feel free to reach out if you need phone support. We’re here to help!
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