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How can I change the email for my iMusician account?
We don't just distribute your music, we are also committed to securing your account and your earnings. If you need to update your email address, here's a simple and quick guide to help you 👇
Updating your email address:
You can change your email address at any time without having to contact us. Our account verification process ensures the protection of your account. Here's how:
- Log in to your iMusician account.
- Go to Account > Profile Details
- Enter your new email address and click Save.
Check your inbox for two verification codes: one sent to your current email address to confirm the update, and one sent to your new email address to finalize the process.
What to do if I no longer have access to my old email?
If you cannot access your email to retrieve the verification code:
- Log in to the Community forum.
- Post your question, briefly explaining the issue. Please do not share your email addresses or other personal information publicly in your post!
- A member of our team will contact you directly to assist and will open a private conversation so you can share your information securely.
- We will need to verify your identity. To do this, you will need to provide us with:
- A copy of your valid passport or identity card.
- A selfie of you holding the same identification.
We treat your information with the utmost care and systematically delete documents as soon as verification is completed to ensure the security of your personal data. Once verification is confirmed, our team will update your email address and notify you once the changes have been made.
If you have lost access to your iMusician account, click here.
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